Shipping Policy
At Herbstree, we are committed to providing fast, reliable, and hassle-free shipping. Our goal is to ensure your orders reach you in perfect condition and within the promised timeframe.
Shipping & Processing Time
- Orders are processed within 24-48 hours after payment confirmation.
- Standard Shipping: Delivery within 5-7 business days.
- Express Shipping: Delivery within 2-4 business days (additional charges apply).
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Charges
- Free shipping on all orders above a specified amount.
- A nominal shipping fee applies to orders below the free shipping threshold.
- Shipping charges will be calculated at checkout based on your location and chosen delivery method.
Order Tracking
- Once your order is dispatched, you will receive a tracking link via email/SMS.
- You can track your shipment in real-time to stay updated on the delivery status.
Delivery Policy
- We deliver across India.
- Our shipping partners ensure secure and timely delivery.
- If you are unavailable at the time of delivery, the courier may attempt re-delivery or contact you for further instructions.
Delayed or Missing Orders
- If your order is delayed beyond the estimated time, please contact our support team at support@herbstree.in.
- In case of missing or lost shipments, we will work with the courier to resolve the issue as soon as possible.
Damaged or Incorrect Orders
- If you receive a damaged, defective, or incorrect item, report it within 24 hours of delivery.
- Share clear images of the product and packaging with our team for quick resolution.
- We will arrange a replacement or refund based on the situation.
International Shipping (If applicable)
- We also offer international shipping to selected countries.
- Delivery times and charges vary depending on the destination.
- Customers are responsible for any customs duties or import taxes imposed by their country.
For any shipping-related inquiries, feel free to contact us at support@herbstree.in or call us at 7053012302.